Escape Artists

Administrivia => Support Desk => Topic started by: Varda on September 04, 2014, 10:05:38 AM

Title: No Avatar?
Post by: Varda on September 04, 2014, 10:05:38 AM
Anyone else having trouble uploading an avatar? Mine disappeared sometime yesterday (probably in the server move) but every time I try to replace it, I get this message: "The attachments upload directory is not writable. Your attachment or avatar cannot be saved."

I've tried converting my avatar to a few file types (jpeg, png, gif) and it doesn't seem to make a difference. Any thoughts?
Title: Re: No Avatar?
Post by: Scattercat on September 04, 2014, 11:12:41 AM
Your avatar appears normally to me...
Title: Re: No Avatar?
Post by: Varda on September 04, 2014, 11:17:26 AM
Your avatar appears normally to me...

...really?! Huh. I can't see it. And apparently, I can't change it either? Odd.
Title: Re: No Avatar?
Post by: benjaminjb on September 04, 2014, 01:57:53 PM
I can't see your avatar, Varda (Varda avatar: aVardar?) and I can't see mine either.
Title: Re: No Avatar?
Post by: Fenrix on September 04, 2014, 02:32:31 PM
I see Scattercat's and Benjaminjb's but not Varda's.
Title: Re: No Avatar?
Post by: Varda on September 04, 2014, 03:04:26 PM
I don't see mine or BenjaminJB's, but I see Scattercat's and Fenrix's.

(This is starting to sound like a logic problem. "If Varda can see Scattercat's and Fenrix's avatar, but not Benjaminjb's, and Fenrix can see Scattercat's and Ben's but not Varda's, and Ben can't see anyone's... which train will pull into the station first?")
Title: Re: No Avatar?
Post by: Devoted135 on September 04, 2014, 06:01:08 PM
I don't see mine or BenjaminJB's, but I see Scattercat's and Fenrix's.

(This is starting to sound like a logic problem. "If Varda can see Scattercat's and Fenrix's avatar, but not Benjaminjb's, and Fenrix can see Scattercat's and Ben's but not Varda's, and Ben can't see anyone's... which train will pull into the station first?")

This was a legitimate laugh-out-loud moment for me! :D By the way, I can see the same combination of avatars as Varda can, but cannot see my own.
Title: Re: No Avatar?
Post by: matweller on September 04, 2014, 06:22:30 PM
I don't see mine or BenjaminJB's, but I see Scattercat's and Fenrix's.

(This is starting to sound like a logic problem. "If Varda can see Scattercat's and Fenrix's avatar, but not Benjaminjb's, and Fenrix can see Scattercat's and Ben's but not Varda's, and Ben can't see anyone's... which train will pull into the station first?")

This was a legitimate laugh-out-loud moment for me! :D By the way, I can see the same combination of avatars as Varda can, but cannot see my own.
Me three.
Title: Re: No Avatar?
Post by: benjaminjb on September 04, 2014, 06:23:39 PM
(This is starting to sound like a logic problem. "If Varda can see Scattercat's and Fenrix's avatar, but not Benjaminjb's, and Fenrix can see Scattercat's and Ben's but not Varda's, and Ben can't see anyone's... which train will pull into the station first?")

... then who is sitting to the left of Varda?

And what color is the bear?
Title: Re: No Avatar?
Post by: Varda on September 04, 2014, 08:08:36 PM
(This is starting to sound like a logic problem. "If Varda can see Scattercat's and Fenrix's avatar, but not Benjaminjb's, and Fenrix can see Scattercat's and Ben's but not Varda's, and Ben can't see anyone's... which train will pull into the station first?")

... then who is sitting to the left of Varda?

And what color is the bear?

Depends. Which Varda? The air-bending aVardar, or the Sith Lord Darth Vardar?
Title: Re: No Avatar?
Post by: Scattercat on September 04, 2014, 08:34:28 PM
Hey, Varda... your avatar is now invisible to me...
Title: Re: No Avatar?
Post by: Varda on September 04, 2014, 08:40:02 PM
Hey, Varda... your avatar is now invisible to me...

And the bear? The train? DATA, MAN!

ETA: I can see Ben's avatar now. Huh.
Title: Re: No Avatar?
Post by: Fenrix on September 04, 2014, 08:43:16 PM
I can no longer see benjaminjb's avatar. The person to my left is wearing the green shirt.
Title: Re: No Avatar?
Post by: jkjones21 on September 04, 2014, 09:04:04 PM
Maybe I came in late, but I can't see Varda's, Ben's, or my own.

Also, my shirt is green.
Title: Re: No Avatar?
Post by: kibitzer on September 04, 2014, 10:39:21 PM
Hi folks. We think the problem's been identified but it'll take a little while to fix. We'll get back to you when we know more.
Title: Re: No Avatar?
Post by: Varda on September 04, 2014, 10:44:41 PM
Hi folks. We think the problem's been identified but it'll take a little while to fix. We'll get back to you when we know more.

There's a penguin in a green shirt on the 8 o'clock track, isn't there?

(Thanks, Kibitzer. :) )
Title: Re: No Avatar?
Post by: DKT on September 05, 2014, 04:25:54 AM
Crap. I couldn't see mine, so I loaded a new avatar.

I might have to load a new new avatar.
Title: Re: No Avatar?
Post by: kibitzer on September 05, 2014, 08:43:34 AM
Hello again folks. Our support staff think they've identified and fixed the problem. Everything should be back to normal, but please let us know if there's any more weirdness.
Title: Re: No Avatar?
Post by: Fenrix on September 05, 2014, 10:05:12 AM
I can now see the avatar of everyone but the person in the green shirt. My train ticket is for 4 p.m.
Title: Re: No Avatar?
Post by: Varda on September 05, 2014, 10:06:16 AM
Woot! Thanks, Kibitzer! I re-uploaded my avatar, and it is now staring back at me in an obviously green shirt. :) The bear walking by to the south appears to be a bugbear.
Title: Re: No Avatar?
Post by: Devoted135 on September 06, 2014, 06:01:00 PM
Hm, I still don't see mine? I looked at my profile settings and it looks like it should be there...?
Title: Re: No Avatar?
Post by: benjaminjb on September 06, 2014, 06:21:39 PM
I can see everyone's avatar now. It helped once I realized that "flour" sounds like "flower" and that's how I caught the thief.
Title: Re: No Avatar?
Post by: Varda on September 06, 2014, 07:33:55 PM
@Devoted - I don't see yours either, but maybe just try re-uploading it now?
Title: Re: No Avatar?
Post by: Devoted135 on September 06, 2014, 10:15:16 PM
Yeah, I've actually tried to re-upload it several times and something is going wrong somewhere. Is there an unspecified file size limit?

Profile -> Forum Profile Info -> "I will upload my own picture" -> Browse, select my image -> Save Profile

Then, when the page reloads it reverts to saying "no file selected" where my image name had been once I selected it. ???
Title: Re: No Avatar?
Post by: kibitzer on September 07, 2014, 10:54:38 PM
Could you give it another try Devoted? Some more settings have been tweaked.
Title: Re: No Avatar?
Post by: Devoted135 on September 08, 2014, 04:43:00 AM
Could you give it another try Devoted? Some more settings have been tweaked.

I seem to be getting the same results, but I appreciate you looking into it! Just a head's up that I'm out of town this week so I'll try and check in but it'll be pretty sporadic.
Title: Re: No Avatar?
Post by: Joshuabub on May 07, 2016, 08:26:21 PM
Can I use a photo from my album as an avatar.  Cant seem to make it work.
Step by step would be great Im a bit of a simpleton.
Title: Re: No Avatar?
Post by: Devoted135 on May 19, 2016, 02:00:35 AM
I used one that was saved to my desktop at the time, and followed the steps I said just a few posts up. The key for me turned out to be making sure it wasn't too large a file. Less than 100kb, if memory serves.