Escape Artists

Administrivia => Support Desk => Topic started by: cpragman on May 10, 2014, 08:50:30 PM

Title: Pseudopod RSS Issues since Episode 382
Post by: cpragman on May 10, 2014, 08:50:30 PM

Since Episode 382 "Her face all sharp", I've been having RSS feed issues with pseudopod on my feed catcher (Downcast for iPhone).
Every day, it re-downloads the episode 382 again, even though I've previously listened to it.
Then when episode 383 was released "This week's episode will be late", it happened to both 382 and 383.
We're now up to episode 385, and it's still happening.  Every day, it will re-download episodes 382 thru 385 as if they were new episodes.

I contacted the app developer, but their first suggestion is that this is an issue with your feed.  Older episodes are not re-appearing like this, and it isn't happening to anybody else's podcast either, just pseudopod, and just episodes 382 and newer.

BTW: I already tried sending an e-mail to the "feedback" e-mail addresses you have listed on the site (feedback@escapepod.org and info@escapeartists.net.  I've received no responses, except an automated message from google that the "info@escapeartists.net" e-mail address was no good.  You might want to look into that.

Title: Re: Pseudopod RSS Issues since Episode 382
Post by: Sgarre1 on May 10, 2014, 10:50:37 PM

Hello

We did get the "feedback" email and have pointed someone at the problem - fixes are coming, but might not be immediate.

Ye Olde Editor

Title: Re: Pseudopod RSS Issues since Episode 382
Post by: cpragman on May 11, 2014, 12:02:06 AM

Thanks!

Title: Re: Pseudopod RSS Issues since Episode 382
Post by: cpragman on May 24, 2014, 11:25:05 PM

Seems fixed now. Thanks

Title: Re:
Post by: bounceswoosh on May 29, 2014, 11:39:15 AM

I had the same issue. Thank you  cpragman for pointing it out, and thanks EA for fixing it!