Escape Artists

Administrivia => Support Desk => Topic started by: LynneSkysong on May 21, 2017, 04:48:16 PM

Title: Changing monthly donation = double charge
Post by: LynneSkysong on May 21, 2017, 04:48:16 PM

So, I think the issue here is either with my inexperience, or PayPal's lack of options. The only way I could figure out how to increase my monthly donation was to cancel my current subscription and then resubscribe at the higher level. Which worked but ended up giving the pod two donations this month. (Please keep It! I'm happy to feed the pod a little extra. Y'all are awesome.) I just wanted to bring it up because if there was an easier way to increase donations, it might help increase revenue for the pod. Maybe a link on the monthly thank you email or something?  Just a suggestion. Thanks you!

Title: Re: Changing monthly donation = double charge
Post by: Alasdair5000 on May 21, 2017, 08:09:09 PM

Thank you so much both for letting us know and being so cool about the double charge:) Senior staff have all been in various stages of traveling this week but I'll raise this and we'll take a look:)

Title: Re:
Post by: CarlaB on August 01, 2017, 07:18:53 PM

Any news on this? I also want to up my monthly donation.

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