This might be my first negative response to an Escape Pod story. >:(
It came across as a remake of a 1960s Twilight Zone episode. If I try to be charitable, I'll assume the story was about... ...a hell where the residents are forced to change to the whim of a demon. It was a collection of souls who were too stupid or resigned to fix their situation. They passively did whatever the manager told them to do. The manager-entity butchered the trolley operator. Um, what?! The execution would have made sense if it was meant to be a punishment against the population. Was this a post-apocalyptic world where the suburbs were being decimated by each subsequent generation?
Was this story the author's attempt to show a possible consequence of populations that REFUSE to act up and let themselves be ground up to nothing? If this story was meant to provoke a fiery response in me, it failed. Did the story exemplify 100% despair & slavery. Yep.
The author wanted me to struggle my interpretation of his story... that the struggle itself was 'art'. No thanks.
Ah, well. Fast forward to the next episode. :-\ :-\ :-\