Huh... this made me realize that, oddly, I didn't really have a mental image for Steve. Maybe I did when I first started listening, but I can't come up with anything now that I've seen the picture. I really don't care what Steve looks like, I'm here because I love the work he does.
This kinda reminds me of something that used to happen a lot to a friend of mine. A.J.'s 'phone voice' apparently did not match his appearance (I never thought so, but I meet him face to face the first time). Often when he would talk to someone on the phone and then meet them later, they at first didn't even believe it was the same person. For some reason they never expected an almost seven foot tall, lanky African-American man with perfectly manicured nails and a purse. People told him he sounded white on the phone, and I think sometimes implied he also sounded strait. He would laugh about it, even though I think it bugged him that that people always assumed proper grammar meant 'white guy', and that gay men were always squealing "Fabulous!"
Anyway, my point is a voice is not much to judge someone on. It's much better to listen to the words they say.