Job Description

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better.  We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Agile Program Coach

POSITION LOCATION

Richmond, VA (hybrid)

Lynchburg, VA (hybrid)

YOUR ROLE

Genworth is seeking an Agile Program Coach who can help individual delivery teams in the Data Transformation area, and the enterprise improve agility through the application of Agile. You will be responsible for providing effective facilitation, leadership, and coaching to support self-organizing teams and their delivery of successful, high quality, valuable solutions via Agile frameworks, such as Scrum and Kanban. You should be driven to provide quality solutions to challenging problems. You will be called on to guide and coach existing teams, as well as to on-board new teams to an Agile framework. This will be done via conducting formal training sessions as well as role-based coaching and high-level team coaching. In addition to working with Agile delivery teams, you will be responsible for supporting the overall delivery framework, which also accommodates waterfall and iterative-based teams.

What you will be doing

• Lead Genworth’s enterprise transition to apply Agile frameworks in a consistent and broader way
• Train individual teams to apply an Agile framework and principles of agility to the benefit of the teams and enterprise as a whole
• Coach Product Owners and Development Teams in effective Product Backlog management so that they have a common understanding of what is to be delivered, why it needs to be delivered and what success looks like
• Coach Development Teams in self-organization, continuous improvement, cross-functionality, risk identification, dependency management, conflict resolution and software craftsmanship
• Work with Product Owners and Development Teams to ensure the transparency of team artifacts, including the Product Backlog, Sprint Backlog and Product Increments
• Coach others in the organization regarding Agile practices and impacts that actions have on the team and their self-organization (i.e. managers, stakeholders, Product Managers, Program Managers, etc.)
• Help teams continuously improve their interactions, practices and processes
• Help teams improve with facilitated conversations, metrics, feedback loops and information radiators
• Help teams adhere to Agile processes and practices by demonstrating the benefits they bring to the team and the enterprise
• Facilitate team and enterprise maturity assessments
• Develop, maintain, and communicate Enterprise Agile Standards, as well as other Enterprise Level Software Development Standards. This includes ownership of how the standards map to tools

What you bring

• BS or BA in related field or five additional years of experience in lieu of degree
• At least 5 years of experience using the Agile principles and frameworks (Scrum, Kanban, etc.) and principles of agility

• At least 3 years of experience as a Scrum Master/Agile Coach for a software development team
• At least 1 year of experience working directly with a Kanban software development team
• Passion for continuous learning regarding Agile, Scrum, Kanban, coaching, facilitating, emotional intelligence, team dynamics, listening, etc.
• Experience teaching and/or mentoring team(s)
• Proven leadership skills, specifically leading by example (true leader)
• Excellent verbal and written communication skills across all levels from senior business leadership to technical resources
• Proven organizational, prioritization, and time management skills with the ability to achieve deadlines under minimum supervision
• Strong analytical and problem-solving skills; able to identify areas of improvement and make sound recommendations to solve problems
• Ability to communicate with and influence a variety of audiences including IT developers, business analysts, business partners, stakeholders, and management
• Ability to observe business situations, recognize roadblocks and coach to remove the roadblocks
• Experience with technology development or a strong working knowledge of the software development life cycle and general programming principles
• Certified Scrum Master

Nice to have

• 5 Years of IT Experience
• Kanban Certified
• Familiarity with the concepts of Agile Scaling
• Experience using an Agile tool such as Jira, Version 1, or ServiceNow
• Experience with Data Transformation efforts
• Experience facilitating working sessions between different groups of stakeholders
• Familiarity with collaboration tools such as Miro

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

ADDITIONAL

• At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
• No agencies please.

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