Job Description

Job Description

Job Description

We are looking for a dedicated Collections Specialist to join our team in Portland, Maine. In this long-term contract role, you will play a key part in managing and improving our credit and collections processes, ensuring timely payments and maintaining strong relationships with clients. This position offers an excellent opportunity to contribute to a dynamic legal industry environment.

Responsibilities:
• Oversee and execute commercial and consumer collections activities to ensure timely resolution of outstanding balances.
• Manage credit and collections processes, including reviewing accounts and analyzing payment histories.
• Collaborate with clients and internal teams to address billing concerns and develop payment solutions.
• Maintain accurate records of collection activities and update account statuses in the system.
• Monitor delinquent accounts and implement strategies to reduce overdue balances.
• Communicate effectively with customers to resolve disputes and clarify payment terms.
• Ensure compliance with legal and regulatory requirements in all collection efforts.
• Prepare detailed reports on collections performance and provide recommendations for process improvements.
• Support billing collection operations by identifying and addressing discrepancies.
• Assist in developing policies and procedures to streamline collection workflows.• Proven experience in commercial and consumer collections processes.
• Strong knowledge of credit and billing collection practices.
• Excellent communication and negotiation skills.
• Ability to analyze and interpret financial data related to payment histories.
• Familiarity with legal and regulatory requirements in collections.
• Proficiency in using collection management systems and tools.
• Detail-oriented with strong organizational and record-keeping abilities.
• Ability to work collaboratively in a team-oriented environment.

Job Tags

Long term contract,

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