Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A.... Position Summary The Kids Camp Counselor leads children through a variety of activities including rock climbing, swimming, weekly... ...~1 year of camp experience ~ Completion of Life Time Summer Camp Counselor Certification prior to Camp Season ~ First Aid...
...Join Our Friendly Pediatric Dental Team! Part-Time Dental Assistant (Thursdays & Fridays) Are you a caring and experienced Dental Assistant with a passion for working with children? Were looking for a reliable and enthusiastic professional to join our warm and welcoming...
Job Description Clean Harbors is looking for a Regional Class A Dry Van Driver to join their safety conscious team in Salt Lake City, UT! This route runs from Salt Lake City, UT to Idaho and Colorado, and averages 50-60 hours a week. In this role driver will be...
...) Subject Matter Expert Design, deploy, optimize, and support of Dell VDI solutions, primarily using: VMware Horizon, Citrix, and Microsoft... ...(VCP-DTM) Citrix Certified Associate/Professional Dell EMC Proven Professional ITIL Foundation Active DoD Secret Clearance...
...commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: You will answer phones, and greet and...