A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?
Location: Carrollton Headquarters
Job Summary
The Director of Solutions Engineering will drive accelerated business growth by leading the strategic development and commercialization of differentiated, high-impact solutions tailored to the rapidly expanding Data Center or Utility market verticals. This role requires a unique blend of technical expertise and commercial acumen to deliver innovative, customer-focused offerings that address evolving industry demands. Proven experience in conceptualizing, designing, and deploying scalable, market-ready products and solutions is essential.
This role is instrumental in driving demand creation by capturing the voice of the customer and translating their needs into actionable technical solutions. Acting as a strategic bridge between sales and engineering, the role involves engaging directly with customers to understand their challenges, designing optimal solutions using Southwire's products and services, and guiding the sales process with deep technical expertise. Additionally, the role collaborates closely with engineering and product teams to continuously refine and enhance offerings based on customer feedback.
The Director of Solutions Engineering is responsible for aligning product engineering initiatives with company objectives, with a strong emphasis on the data center or utility sectors across Southwire's full product portfolio. This role involves direct engagement with customers, delivering in-depth product training, and leading technical troubleshooting efforts. The Director will collaborate closely with agents, distributors, inside and outside sales teams, operations, and product management to deliver high-impact, tailored solutions to electricians, general and electrical contractors, engineers, renewable energy developers, and EPCs
Key Responsibilities
1. Act as a subject matter expert on Southwire’s products and services, clearly articulating their technical capabilities and value propositions to lead complex technical sales engagements.
2. Drive the specification-to-offer process for data center or utility verticals identifying and promoting unique specification advantages that differentiate Southwire from competitors.
3. Establish and foster trusted partnerships with key industry stakeholders to uncover strategic insights, emerging innovation trends, and competitive dynamics to shape solution development and drive customer-aligned innovation.
4. Champion customer-centric innovation by leading ideation workshops fostering cross-functional collaboration to uncover and address voice of customer pain points translating insights into actionable engineering requirements.
5. Identify, assess and prioritize high-impact concepts based on strategic fit, feasibility, and value, leading to the development and launch of scalable, cost-effective and differentiated solutions aligned with customer needs and market trends.
6. Lead the design and delivery of integrated solutions in partnership with commercial, business development, engineering, R&D, and operations teams to ensure technical feasibility and successful execution.
7. Accelerate solution development and deployment by removing barriers, articulating the value of engineered solutions to internal stakeholders, and aligning efforts with operational excellence and strategic capacity planning.
8. Promote Southwire’s brand and thought leadership by producing technical content such as training videos, whitepapers, and webinars, and representing the company in industry forums.
9. Lead and influence codes and standards development to support the adoption of new requirements and innovative solutions to create opportunities for Southwire’s inclusion in specifications.
10. Monitor and report on key performance indicators (KPIs) related to solution adoption, customer satisfaction, and financial impact to drive continuous improvement.
Required Education & Experience
Bachelor's Degree - Engineering - Electrical, Mechanical, Industrial
8-11 Years of Experience
Preferred Education & Experience
Master's Degree - Engineering - Electrical, Mechanical, Industrial
12-41 Years of Experience
Spans of Control
1-2 Direct Reports
Travel
Domestic - Up to 50%
Physical Requirements
Driving - 25%
Standing - 25%
Sitting - 25%
Walking - 25%
Working Conditions
Office
Plant/Warehouse Floor
Jobsites
Equipment
Computer/Keyboard
Competencies
Business Insights
Communicates Effectively
Drives Results
Manages Ambiguity
Manages Complexity
Values Differences
Skills
Relationship Building
Strategic Thinking
Influencing Skills
Thought Leadership
New Product Development
Program Management
Business Development
Engineering Design Process
Consulting
Product Demonstration
Benefits We Offer:
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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