The Dispensary Agent is a key team member at our dispensary and is responsible for providing unique customer service experiences, educational consulting, and in some cases patient record management.
Greet customers and patients with a smile and positive attitude.
Assist customers and patients navigate through their cannabis education journey.
Build lasting relationships with regular patients/customers to promote regular store visits.
Partner with team members in a fast-paced, dynamic retail environment.
Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
Continue on-going cannabis education and training.
Provide support to managers and other Dispensary Agents as needed.
Maintain a clean, organized, and sanitized workstation/store front.
Review online orders to ensure accuracy before pick-up.
Understand and apply detailed compliance regulations as required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Process transactions at the POS and ensure the state monitored inventory system (METRC) accurately updates the amount of product available.
Expected to be to work all scheduled workdays, during scheduled hours and report to work on time.
High School Diploma or equivalent.
1-2 years of retail or hospitality (customer-facing) experience.
Must be 21 years of age and able to register as a cannabis agent with the state.
Capable of lifting up to 30 pounds unassisted, stand and walk in excess of 5+ hours per day.
Ability to squat, kneel, bend over, and reach with little or no assistance.
Comfortable working in a demanding high-volume, fast-paced retail environment.
Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Relaxed/Casual Dress Code
Employee Assistance Program
Company Discount
UpTop is your local shop on a mission to elevate your day. You should be able to buy the cannabis products you want. Our job is to make it easy and enjoyable, so patients and customers alike feel comfortable and understood. We believe in community and inclusivity. We celebrate and respect our customers and our surrounding communities wherever our doors are open. UpTop prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.
Stage 1: Application Submitted
Stage 2: Review
Stage 3: Career Chat
Stage 4: Meet the Manager
Stage 5: Offer
Stage 6: Onboarding Tasks
Stage 7: Hired
Don't see the perfect role for you right now? No problem! Join our Cannabis Talent Network to stay in the loop on future opportunities that match your skills and experience. We'll be in touch when a suitable position becomes available.
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