Job Description

PAY BANDING: $63k-$77k + Super + Salary Packaging

NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 pa

OPERATIONAL HOURS: Fixed term. 38 hours per week - 8:54am-5:00pm Monday to Friday

Do you want to improve your skills or kickstart your career within Disability Employment Services?

About the Job

As an Employment Consultant, you will use your skills to support and guide clients to attain suitable, meaningful employment opportunities that lead to sustainable employment outcomes. You will use your customer service skills to build rapport with your clients, assist them on their employment journey, and help them overcome barriers to employment.

Develop and maintain relationships with key stakeholders as part of managing the referral & intake process of job seekers into their chosen program with MatchWorks.

Responsibilities include:

1. Assessment of job seeker skills, abilities, identification of barriers, and intervention strategies.
2. In consultation with job seekers, develop and maintain work preparation strategies, job seeking strategies, tailored interventions (including other service providers), and employment support activities.
3. Reverse marketing of job seekers to achieve sustainable employment opportunities.
4. Provide pre-employment assistance through vocational counselling, training, job search skills, and work trials/work experience to increase capacity for employment.

Skills & Experience

You are self-driven, resilient, hungry to succeed & experienced in Customer Service (Retail, Hospitality or other). You love a challenge, are fast-paced, and have the ability to move agilely through your to-do list.

Experience within the Employment Services sector is not essential; we have a strong induction and support network to help you succeed.

Key skills include:

1. Strong communication skills and attention to detail in a fast-paced environment.
2. Ability to use computer systems, excellent data accuracy & note-taking.
3. Build rapport and maintain relationships with clients, peers, & job seekers.
4. Enjoy achieving KPIs we arent selling cars; we are securing meaningful work for vulnerable populations.
5. Hold a current NDIS Worker Screening check or are willing to obtain one.
6. Candidates bilingual in Arabic will be well regarded.

Benefits & Culture

As a part of genU, MatchWorks is a group of passionate, driven people who want everyones lives to be happier and healthier, especially people with disabilities, the ageing, and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.

Benefits include:

1. A multicultural environment that embraces diversity and inclusivity.
2. A supportive and respectful culture that promotes collaboration among colleagues.
3. Investment in you: Comprehensive induction program & ongoing professional development.
4. Commitment to staff health & wellbeing: 24/7 access to an innovative employee assistance program.
5. Increase your take-home pay: Salary package up to $15,900 per annum plus further benefits.
6. Employee discount program and study scholarship opportunities.
7. Positive and collaborative workplace culture with recognition programs.
8. Employee referral program.

Applicant screening may take place prior to the advertisement closing, so we encourage you to get your application in.

Contact

MatchWorks is committed to providing accessible, inclusive, and equitable recruitment processes for all candidates. For further details, please contact Maz Dadyar on 02 8796 8586 or via email maz.dadyar@matchworks.com.au.

If you require any support or reasonable adjustments during the recruitment process, please email careers@matchworks.com.au.

At MatchWorks, we're committed to providing a work environment that is inclusive to all. We encourage applicants from people of all ages, nationalities, abilities, and cultures including indigenous peoples, LGBTQIA+ community, and people with a disability.

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