Hotel Valet Job at Residence Inn Lincoln Downtown Haymarket, Lincoln, NE

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  • Residence Inn Lincoln Downtown Haymarket
  • Lincoln, NE

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • Employee discounts
  • Free uniforms
Valet Guest Ambassador
JOB DESCRIPTION:
Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays.
Essential Functions:
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
  • Communicate parking procedures to guests.
  • Drive Airport Shuttle for guest pick up and departure
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal
  • Efficiently and safely drives guests vehicles to and from assigned parking areas
  • Accurately fills out key information tickets for each set of keys and stores keys accordingly
  • Consistently and carefully hangs keys and pulls them from their assigned area
  • Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports
    any incidents to the Supervisor and/or Security
  • Accurately and thoroughly completes all required operational forms and reports
  • Consistently demonstrates conscientious cash handling in accordance with departmental procedures
JOB REQUIREMENTS:
  • Must have experience in a guest contact position
    Must possess a valid driver license with clean driving record
    Must have excellent interpersonal communication skills
    Must be 21 years of age

Job Tags

Local area, Flexible hours,

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