Job Description

Human Resources Assistant

Collin County is seeking candidates with proven success in one or more customer-facing service roles and intermediate to advanced computer skills to fill the position of Human Resources Assistant. This is an on-site role which generally works the hours of 8:00 am - 5:00 pm or 7:45 am 4:45 pm, Monday Friday, based on assignment.

The HR Assistant provides administrative support to the Human Resources Department and provides customer support to applicants, managers and the public in a broad range of functions. The responsibilities and duties of this position include:

• Serves as the first point of contact for visitors to Human Resources and callers on the main line.
• Accepts and directs calls to the appropriate area, administers skills testing including typing tests, and assists applicants in person with navigating the online application process.
• Administers the recruiting process by preparing and publishing accurate job postings, assisting applicants with questions or application completion, assisting hiring managers, checking applications for completion, reviewing and forwarding offers for evaluation by management, monitoring application statuses, and compiling weekly personnel approval agendas for Commissioners Court.
• Coordinates and administers the onboarding process including initial employee meeting, I-9 completion and document inspection, and issuing employee badge.
• Perform purchasing duties for the department including maintaining standard office supplies, processing requisitions for payment of goods/services, reconciling and processing transactions on the purchasing card, and monitoring the status of payments/requisitions in the purchasing software system.
• Make arrangements for training and travel for Human Resources and Veterans Services personnel, including booking hotels, car rental reservations, providing credit card authorizations, compiling travel documents, and processing registrations.
• Completes expenditure estimates associated with travel and processes advance or reimbursement requests as needed.
• Processes written and verbal verifications of employment for former and current employees.
• Processes open record requests and ensures compliance with the Texas Public Information Act.
• Performs notarizations.
• Processes incoming mail and other documents and directs them to the correct work group.
• Maintains HR records including employee files and I-9's in accordance with state and federal requirements, as well a strictly following internal procedures.
• Processes a variety of personnel transactions in the HRIS system with a high level of accuracy, including terminations, new hires, rehires, promotions, demotions, transfers, status changes, and personal information changes such as address and name.
• Processes all access/time badge requests for both employees and non-employees, including accepting and verifying requests, requesting and logging background check clearance, and printing and tracking badges issued.
• Processes service awards for employee milestone anniversaries and retirements.
• Performs driving record and credit checks on new hires.
• Perform other related administrative duties as required.

WHO WE NEED:

This is an entry-level role in a Human Resources office; however, the skill set needed to succeed in this position requires prior experience in other roles and certain competencies.

All candidates must have the following experience/skills:

• At least two years' work experience including experience in a customer-facing role and/or clerical/administrative experience including handling and processing documents, creating correspondence, and providing support to others in an office environment.
• An intermediate to high level of proficiency in using the Microsoft suite of applications including Excel, PowerPoint, Word, and Outlook is required.
• A high school diploma or equivalent is required. Must be able to type at a rate of 45 words per minute or better. Typing test required.
• Must possess and maintain a valid Texas Operator's Driver's License with an acceptable driving record.

Candidates must demonstrate the following abilities:

• Must have strong interpersonal skills, including the ability to handle sometimes difficult or contentious situations with tact and professionalism.
• Excellent written and oral communication skills.
• Must be professional, detailed, accurate, able to manage multiple requests and tasks and prioritize tasks appropriately, and able to organize and ensure completion of all assigned tasks in the required time frame.
• Must be discreet and able to keep information confidential.

The following is strongly preferred:

• Bachelor's degree in a related field
• Prior experience working in a Human Resources department

Testing Requirements:

This position requires that you pass a typing test at the minimum rate specified above.

• If you have taken a typing test with us within the last 6 months that meets or exceeds the requirements above, you do not need to take it again.
• If you have never taken our typing test, have not met the requirements above, or it has been more than 6 months since your last test, you will need to take the test in order for your application to be complete.

Typing tests are administered in the Human Resources Testing room from 8:30am - 4:30pm, Monday through Friday. You do not need an appointment to test, but you will need to bring a government issued photo ID. If you have any questions regarding the testing, please feel free to call 972-548-4606.

The Human Resources office is located at:

Jack Hatchell Administration Building 2300 Bloomdale Road 4th Floor - Suite 4117 McKinney, TX 75071

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