Job Description

Job Description

Job Description

The NJBIA Program Supervisor oversees the planning and delivery of free workshops and courses designed to support local businesses and their employees.

POSITION SUMMARY

Responsibilities included but are not limited to:

• Oversees all aspects of the free workshops program, including developing workshop topics, hiring instructors, scheduling sessions, creating promotional materials, marketing the program, and managing student engagement.

• Works with instructors schedule for free training classes.

• Develops and executes comprehensive marketing plans and promotional strategies to raise awareness and drive enrollment for free corporate education programs.

• Serves as the primary point of contact for prospective students, providing accurate and helpful information about our corporate education programs and enrollment procedures.

• Reaches out to eligible businesses and conducts needs assessments to identify evaluate their training needs.

• Serves as the primary point of contact for the free training program, managing ongoing communication, addressing any issues or concerns, and fostering strong working relationships.

• Prepares regular reports on program activities, outcomes, and impact.

• Creates and maintains the program budget, including tracking expenses, forecasting future needs, allocating resources appropriately, and ensuring compliance with funding requirements.

• Performs additional tasks or duties as assigned.

SPECIAL SKILLS AND QUALIFICATIONS

Education: Bachelor’s Degree in business, sales, marketing, or a related field.

Experience: 3-5 years’ experience in program management. Proven experience in corporate education, marketing, and/or educational partnership management, preferably within a higher education or continuing education setting.

Other: Able to lift and move up to 25 lbs.

Knowledge, Skills, and Abilities:

• Advanced use of Excel, including the ability to create and manage complex spreadsheets using functions such as pivot tables, VLOOKUP/XLOOKUP, conditional formatting, and data validation; capable of automating tasks, analyzing trends, and organizing large datasets for reporting and decision-making.

• Knowledge of marketing and promotional strategies to raise awareness and attract community members to programs.

• Ability to maintain accurate records, evaluate program effectiveness, and prepare reports. Ability to utilize metrics to assess program outcomes and make data-driven decisions.

• Excellent communication and presentation skills, both written and verbal, to effectively convey the value of partnership programs to internal and external stakeholders.

• Ensures a superior level of customer service to both internal and external clients.

• Serves as the primary point of contact for instructors.

• Strong organizational and project management skills, with the ability to multitask, meet deadlines, prioritize responsibilities, maintain accurate records, track program performance, and prepare reports.

• Intermediate knowledge and experience with marketing and analysis tools such as Canva, Adobe, and Constant Contact.

SALARY AND BENEFITS

• Annual Salary is $55,000-$65,000
• NJ Educators Health Plan with free Vision and Dental. NJ State Pension plan.
• 15 vacation days, 15 sick days, 4 personal days, 2 floating holidays, all designated holidays and 5 non-designated holidays a year. 3 Partial Sick Days.

Bergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Revised - June 2025

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