Job Description
 Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. 
 Types of Clients: 
 Nonprofit/Charity TV and Radio stations 
 Child welfare agencies 
 Veteran support groups 
 Spiritual and religious organizations 
 Animal advocacy groups 
 Minimum 6 months of remote call center experience or 1 year in-office call center experience 
 Must be at least 18 years old 
 Must be an US resident 
 Must use a Windows 11 PC 
 Quiet, professional background for calls 
 Able to type at least 40 words per minute 
 Intermediate computer skills 
 Able to pass a background check 
 Must be able to complete a voice assessment and a mock call 
 Preferred Skills: 
 Highly organized and self-motivated 
 Excellent communication skills 
 Intermediate PC proficiency 
 Reliable and Dependable 
 Able to provide excellent customer service 
 Technology Requirements: 
 Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed 
 16 GB RAM computer is preferred 
 Dual monitors 
 Noise-canceling USB headset 
 Hard-wired internet connection (Ethernet; No WiFi allowed) 
 Inbound phone work: $0.20 - $0.32 per talk minute, depending on the project 
 Experienced agents can earn up to $0.35 per talk minute 
 Additional opportunities for email, ticket, and chat support available with varied pay rates 
 Flexible hours with 24/7 availability 
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