Job Description

Overview Leading the future in luxury electric and mobility At Lucid, we plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Lucid is growing a brand centered around sustainability and human experience. The Lucid Brand Ambassador is the first point of engagement guests will have at the Lucid studio. We offer 20–24 part-time hours per week with weekend availability for full shifts and weekday evening flexibility. Schedule is subject to change based on business needs. Expected Schedule: Saturday : 8-hour shift Sunday : 8-hour shift Monday–Friday : Evening availability (hours may vary) Note: Schedule is subject to change. Role responsibilities Welcome guests, resolve general inquiries, and schedule test drives Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach Customer assessment: ask questions to understand budget, preferences, and timeline Listen to customer needs to recommend suitable vehicles and collect required customer information Refer high-potential leads to Sales Specialists Ensure all guests are directed to the most appropriate point of contact Develop deep knowledge of Lucid brand, vehicles, and services Stimulate customer consideration, explain features, specifications, and pricing of all models Provide backend operational support to ensure completion of order paperwork and clarify order/vehicle status Facilities management: ensure food and beverage replenishment and report maintenance requests Support Studio Manager in executing Retail Ops. playbook (opening/closing checklist) Ensure test drive and showcase vehicle readiness (cleaning, charging) Assist with daily operations as needed What you bring Exceptional people skills; strong communication is key Ability to deliver an outstanding customer journey for guests entering the Studio Experience in customer-facing industries (food service, retail, hospitality, etc.) Patience and professionalism Comfortable operating in an ambiguous retail environment Passion for EV industry and building the Lucid brand Flexible availability including extended holiday mall hours, holidays, and weekends 18 years old minimum; High School diploma/GED required Prior experience with a CRM tool such as Salesforce highly preferred Authorized to work in the USA (visa sponsorship not available) Physical requirements: ability to twist, bend, squat, reach, and stand for extended periods Successful completion of a drug test and background check where permitted by law Valid driver’s license with no suspensions within the past year Ability to obtain appropriate state licensing, where applicable Bilingual language skills preferred , specifically in Farsi and Arabic, to support diverse customer interactions Lucid is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable laws. Compensation and benefits Compensation Range : The compensation range for this position is location-specific and reflects the wide factors considered in compensation decisions. Additional Compensation and Benefits : Lucid offers medical, dental, vision, life insurance, disability insurance, vacation, 401k, and potential participation in equity and/or discretionary incentive programs, subject to program rules. Apply for this job Instructions and fields for the application form have been omitted from this refined description to focus on role content. For the full apply experience, please refer to the official Lucid careers page. #J-18808-Ljbffr Lucid Motors

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