Job Description

Registration Assistant – Hospital Surgery Department Join a high-stakes, fast-paced hospital environment where you will play a crucial role in ensuring all surgical patients are financially and administratively cleared for their procedures. We are seeking organized, customer-focused professionals for this vital on-site role. We are hiring for two full-time positions to cover critical shifts in the Hospital Surgery Department. Day Shift Monday – Friday 8:30 AM – 5:00 PM Night Shift Monday – Friday, plus every other Sunday

11:00 PM – 7:30 AM

Key Responsibilities Patient Data Management: Accurately collect and enter patient demographics and insurance information directly into the hospital system within the Surgery Department. Consent and Regulatory Compliance: Ensure all procedures are compliant by obtaining required signatures on regulatory forms and consent documents from patients or authorized representatives. Financial Collections: Accurately collect patient payments (co-pays, deductibles, etc.) and provide receipts and financial counseling as needed. Required Skills and Qualifications Insurance Verification Knowledge: Practical knowledge of third-party insurance verification processes and medical terminology is essential. Customer Service Excellence: Demonstrated excellent customer service skills with the ability to handle sensitive patient conversations (financial and regulatory) with empathy and professionalism. Registration Basics: Basic knowledge of hospital registration requirements and patient flow within a high-volume clinical setting. Experience: 1–3 years of related administrative experience is required. Experience in a hospital or surgery clinic setting is a significant plus. System Knowledge and Certifications System Preference: Preferably Epic experience for electronic health record (EHR) management, but not strictly required. Certifications: No specific certifications are required for this role. Seniority Level Associate Employment Type Contract Job Function Administrative and Customer Service Industries Hospitals and Health Care Get notified about new Registration Assistant jobs in Baldwin Park, CA . #J-18808-Ljbffr Randstad USA

Job Tags

Full time, Contract work, Monday to Friday, Shift work, Night shift, Day shift,

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