Phlebotomist Job at Cynet Systems, Leesburg, FL

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  • Cynet Systems
  • Leesburg, FL

Job Description

Job Description:
  • The Patient Services Representative I (PSR I) represents the face of the organization to patients, providing support during their visit and ensuring a positive experience.
  • The entry-level PSR I greets patients, answers questions with compassion, maintains the waiting area and assists when other phlebotomists are unavailable. This role will receive phlebotomy training to support career growth.
  • The PSR I interacts directly with patients, helping them understand what to expect during their visit and ensuring confidentiality, accuracy and a high standard of customer care.
  • This role is essential for maintaining an organized and welcoming lobby environment.
  • Under supervisor direction, the PSR I performs daily activities accurately, maintains a safe and professional environment, completes required documentation and promotes a positive image to patients, clients and staff.
Requirement/Must Have:
  • bility to assist patients with care and compassion during check-in using a kiosk or handheld tablet.
  • Willingness to learn phlebotomy skills and assist when coverage is needed.
  • bility to perform specimen collection and processing duties once trained.
  • High level of customer service skills required.
Experience:
  • Minimum of 1-2 years of client-facing customer service experience required.
  • Keyboard and data entry experience required.
  • No prior phlebotomy experience required.
Responsibilities:
  • Greet patients and support them during the check-in process.
  • Maintain the integrity and organization of the waiting area.
  • ssist with coverage during phlebotomist breaks when needed.
  • Perform duties accurately and on time under supervisor direction.
  • Maintain required records and documentation.
  • Promote a positive and professional environment.
  • Demonstrate willingness to learn new skills.
  • Strong customer service skills.
  • bility to work compassionately with patients.
  • bility to learn and follow established procedures.
Qualification And Education:
  • High school diploma or equivalent required.

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