Job Description

Job Description

Job Description

Job Title: Quality Supervisor 1st Shift (6:00am - 2:00pm Mon-Fri)

Department: Quality

Location : Hilliard, OH

Accountability: This position reports to the Senior Quality Manager

Summary: The Quality Supervisor leads the daily quality assurance and control activities within the manufacturing facility, ensuring that all products meet internal standards, customer specifications, and regulatory requirements. This role drives a culture of quality, coordinates inspection and testing activities, supports root cause analysis, and partners cross-functionally to achieve continuous improvement in product reliability and manufacturing processes.

Key Responsibilities

Operational Leadership

• Supervise and develop a team of Quality professionals, providing training, direction, and performance feedback
• Ensure consistent quality inspection coverage across assembly, fabrication, and testing operations
• Participate in daily/weekly/monthly Operations meetings to proactively identify and address issues

Quality Assurance & Control

• Oversee inspection and testing of incoming materials, in-process assemblies, and finished products per established standards (drawings, BOMs, test plans, etc.)
• Ensure accurate maintenance of quality records: inspection logs, calibration certificates, test data, and traceability documentation
• Maintain and improve the facility’s Quality Management System (QMS) in alignment with ISO 9001/14001 or other applicable standards
• Create and maintain PPAP and other customer-required quality documents (FMEA, Control plan, Process flow diagrams, etc.) to meet customer requirements
• Review and approve first article inspections (FAIs), PFMEAs, control plans, and process audits where applicable
• Point of contact for customer mandated inspections and documentation reviews
• Manage nonconforming material processes, rework approvals, collaborate with our Supplier Quality Engineer (SQE) on supplier quality notifications
• Partner with Production, Engineering, and Purchasing to ensure quality is built into all processes

Process/Continuous Improvement

• Lead root cause analysis to resolve recurring quality or process issues using various methods (ex: 5 Why, 8D, Fishbone, 6-Sigma, etc.)
• Foster an environment of continuous improvement, encouraging innovation and the use of current technologies
• Utilize data analytics tools along with key performance indicators (KPIs) to provide actionable insights for various management levels within the organization
• Collaborate with Engineering and Production to implement corrective and preventive actions (CAPAs) while driving their completion in a timely manner

Required Qualifications

• Bachelor’s degree in engineering, quality, or related field.
• 5+ years of experience in quality control or quality engineering within electrical or electro-mechanical manufacturing, with at least 2 years in a supervisory role
• Knowledge of ISO 9001/14001, PPAP and electrical assembly standards
• Understanding of PCBA (Printed Circuit Board Assembly) production processes, including soldering, testing, inspection, and electronic component handling standards is preferred
• Strong knowledge & experience in Lean Manufacturing / continuous improvement methodologies / problem-solving tools
• Familiarity with calipers, gauges, and related inspection equipment

Desired Skills/Abilities

• Excellent leadership and interpersonal skills
• Effective communication and collaboration skills
• Strong analytical, decision-making and problem-solving skills
• Proficient in data analysis and performance metric management
• Proficient in Microsoft Office Suite, ERP systems or related software
• Must be able to lift/move up to 30lbs, as well as long periods of sitting, walking and standing
• Ability to travel up to 10% within a calendar year
• Visual requirements include close vision, color vision, depth perception and ability to focus

Work Environment – Office Area/Shop area

• Office Equipment
• Chemicals, (See MSDS)
• Machinery
• Dust
• Noise
• ESD

Company Details

Havis is at the forefront of revolutionizing industries by unlocking the full potential of technology to drive productivity and enhance safety through innovative mobility solutions. We take pride in being the trusted partner of choice for technology providers, enabling them to move business forward in a wide range of industries, such as Retail & Hospitality, Public Safety, Energy & Utilities, Warehouse & Distribution, Field Operations, Transportation & Logistics, Healthcare, and Military Defense.

Havis designs and manufactures market-leading Computing, Mounting, Power, and Transport Solutions. Our engineering and product development centers serve as the backbone of our commitment to excellence. With a team of highly-skilled engineers who have a deep understanding of design, manufacturing processes, and cutting-edge technologies, Havis consistently delivers products that set our market and industry standards and exceed customer expectations. Our state-of-the-art manufacturing facilities complement our engineering capabilities, allowing us to bring our design concepts to life with precision and efficiency. Our focus on quality and rigorous testing protocols ensures that our products are built to withstand the demands of real-world applications.

We are a dynamic and customer-focused company that continuously strives to meet and exceed the evolving needs of our valued customers. We firmly believe that collaboration lies at the heart of successful partnerships, and we actively engage with our clients to understand their unique requirements, challenges, and goals. By fostering open lines of communication, we work together to develop innovative solutions that drive safety, productivity, and, ultimately, customer satisfaction. Havis collaborates with partners and customers to provide product information, installation support, updates on industry testing and validation requirements to solve diverse challenges in the field.

Havis, Inc. - Website:

• Headquartered in Warminster, PA
• ISO 9001 and 14001 Certified - Quality Management System
• Fast growing company in a niche, growing marketplace
• Company offers Health, Dental, Vision and 401(k) Plan with employer match
• 100% employer paid STD, LTD and Life & ADD benefits
• Generous paid time off (PTO) and holiday benefits
• Competitive pay commensurate with education, skills, and experience

Prepared by: Human Resources

Approved by : VP - Operations

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