Job Description

Receptionist PRN

This is a PRN (as needed) role that does not have a set number of hours it will work per week. However, we expect this role will typically work shifts that fall M-F from 8-5.

Castleview Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

A Receptionist who excels in this role:

• The Insurance Verifier establishes and maintains quality customer service by performing insurance verification duties in addition to providing customers with information about billing, services, and various other hospital programs
• Responds to all patients waiting for the admission process, completes appropriate forms, obtains proper signature(s), advises patients of rights and responsibilities, and collects deductible and co-pay amounts as applicable
• Prepares and processes patient accounts to insurance companies and assists the business office staff with accurate and complete patient record keeping by entering and updating all customer information
• Ensures customer satisfaction by courteously responding to billing inquiries, researches account and acts as liaison between insurance companies and patient, and properly records all account tracking
• Assists in maintaining orderly office activities by performing clerical duties including filing, typing, record storage, and similar responsibilities
• Promotes an environment that encourages team building by being cooperative and courteous with ancillary departments and assisting other Business Office employees with the completion of their responsibilities
• Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions
• Handles all phone queries, walk ins and patient concerns
• The financial counselor prepares daily deposits and maintains the integrity of the cash drawer. Additionally, they complete and monitor industrial billing, manage phone calls, walk ins and patient concerns and provide information about billing, services, and various other hospital programs.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Financial & Career Growth: 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for:

• Certifications: Basic Life Support (BLS) within 60 days of hire. There is a 60-day window to renew expired BLS certifications.

More about Castleview Hospital

Castleview Hospital is a 39-bed acute care hospital that offers exceptional care to Carbon and Emery counties in the high desert of Eastern Utah. The hospital also includes physician practices in Price, UT and Emery Medical Center a family practice and urgent care clinic in Castle Dale, Utah.

Castleview Hospital maintains a Gold Seal of Approval from The Joint Commission, is an Accredited Chest Pain Center, a Stroke designated facility, and has been named a Top 100 and Top 20 rural and community hospital several times.

Castleview Hospital is an Equal Opportunity Employer. Castleview Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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