Scheduling Coordinator (PVT Duty Home Care) -- Boca Raton, FL Job at Preferred Care at Home of Boca Raton and Delray Beach, Boca Raton, FL

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  • Preferred Care at Home of Boca Raton and Delray Beach
  • Boca Raton, FL

Job Description

Job Description

Job Description

Preferred Care at Home of Boca, Delray & North Palm Beach is growing, and we’re hiring a Scheduling Coordinator to help match the right caregiver with the right client, every time. If you’re organized, proactive, and calm under pressure, you’ll thrive here.

What You’ll Do
  • Own daily scheduling and coverage for private duty home care cases (short and long shifts).

  • Match caregivers to clients based on skills, preferences, geography, and availability.

  • Manage call-outs, last-minute changes, and weekend/after-hours rotations with professionalism.

  • Maintain accurate schedules and documentation in our systems (e.g., WellSky, Hireology, OpenPhone, Tapcheck).

  • Communicate clearly with clients, families, caregivers, and internal teams via phone, text, and email.

  • Track attendance, on-time arrivals, and compliance items; escalate issues as needed.

  • Support new case starts, caregiver introductions, and ongoing service coordination.

  • Contribute to a positive, solution-focused culture that respects caregivers and delights clients.

What You Bring
  • 1–2+ years in home care/home health scheduling, healthcare staffing, or related high-volume coordination role.

  • Strong phone presence, excellent writing, and confident problem-solving.

  • Master organizer: you juggle priorities, think ahead, and follow through.

  • Tech-savvy with scheduling/EMR tools (WellSky preferred) and Google Workspace/Sheets.

  • Knowledge of ADLs, caregiver qualifications, and Florida home care basics a plus.

  • Bilingual English/Spanish or Creole is a plus.

Schedule & Pay
  • Full-time, on-site (Boca Raton).

  • Rotating after-hours/on-call coverage shared by the team.

Why Join Us
  • Mission-driven agency with a strong reputation for client care and caregiver support.

  • Fast-paced, supportive environment with room to grow.

  • Your work directly impacts families in our community.

 

Job Tags

Full time, Shift work, Weekend work,

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