Job Description

Job Description

Job Description

**Job Summary:

**Indicate why the job exists and the overall function or job purpose.

Responsible for establishing structured accountability through the standardization of processes, ensuring consistent and comprehensive training for all operations associates. Accountable for ensuring compliance with audits, safety standards and company policies while contributing to the development of processes and procedures. This role reports directly to the Director of Operations.

**Detailed Description:

**List the primary duties and responsibilities required to perform this job in order of importance; typically, 4 to

6 key responsibilities.

• Coordinates on-the-job operational training for new and existing employees

• Administers and monitors operations-specific training events; will conduct trainings one on one or with multiple employees at one time

• Utilizes, understands and is proficient with company Standard Operating Procedures (SOPs); ensures all employees are certified and recertified; ensures procedures are observed, implemented, and enforced

• Assists with identifying potential bottlenecks in processes and works with management team to resolve issues in a timely manner

• Reviews key metrics and objectives to ensure employees are completing assigned operational tasks

• Provides recommendations on performance management actions to leadership

• Establishes and monitors performance standards (e.g., Quality and Accuracy) for warehouse functions, including pick, pack, and ship; provides key data to leadership on employees regarding these areas

• Collaborates with employees and management when performing training activities

• Assists with audit compliance, as well as Gemba (lean management process observation) walks

• Responsible for conducting safety inspections and maintaining documentation in accordance with Occupational Safety and Health Administration (OSHA) and Wesco requirements

• Works with Wesco’s Quality department in developing and documenting warehouse processes

• Performs other duties as assigned

**Job requirements:

**Identify minimum education, experience, and/or skills/requirements necessary to perform the job.

(Required Education)***

☒ High School Degree or Equivalent

☒ Associates’ Degree (U.S.)/College Diploma (Canada) - ***Indicate Discipline ***– Business or related field

(Required Experience (Indicate # of Years) & Skills)

• 4 years of warehouse experience required.
• 2 years operational or administrative experience
• 1 year experience in a training role.
• 1 years required, 2 years preferred delivering training material and communications, formally or informally.
• 1 year working with Standard Operating Procedures
• 1 year required, 2 years preferred PowerPoint, Outlook, Word, Excel
• Ability to drive a proactive safety culture; exhibits model safety behaviors
• Strong written, verbal, and interpersonal skills
• Strong time management skills and ability to adapt to changing situations
• Attention to detail
• Ability to understand and follow verbal and/or written instructions

(Preferred Experience (Indicate # of Years) & Skills)

• 1 year in forklift operation.

**TRAVEL REQUIREMENTS

** Indicate the approximate amount of travel this job will require.

☒ 0% - 25%

**WORKING ENVIRONMENT:

**

☒ General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

☒ Warehouse – Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

**PHYSICAL EXPECTATIONS:

**

☒ Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.

☒ Work may require excessive bending or stooping.

☒ Employee required to walk long distances repeatedly throughout the day.

☒ Employee required to climb ladders.

☒ Employee required to use hand tools.

☒ Employee uses heavy machinery (e.g., forklift, etc.).

• Compensation Details

  $22.65 - $28.31 Per Hour

You should be proficient in:

• Warehouse Experience
• Distribution Experience
• High School / GED
• Microsoft Excel

Machines & technologies you'll use:

• Forklifts

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