Gavel Coffee Shop Supervisor Job at Auberge Resorts, Napa, CA

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  • Auberge Resorts
  • Napa, CA

Job Description

Join our team as Coffee Shop Supervisor and become one of the authors of our story.

The  Supervisor of Gavel will lead the team of baristas on a daily basis. They will support the team in all duties and emphasize guest satisfaction.  These individuals will be responsible for opening and closing duties as well as managing inventory placing orders when needed and overseeing DOH guidelines.  The supervisor will be key to efficiently and effectively creating a smooth operation. 

Key Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family our people always find new ways to look after the business their guests and their teammates. Within this the key responsibilities for this position are:

  • Provide coaching and training to the barista team. 

  • Ensures all SOPs are abided by on a daily basis. 

  • Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards

  • Follows and directs the team on all service standards merchandising and cleanliness standards.

  • Prepare quality coffee and non-coffee beverages with the use of an espresso machine pour over  and other equipment as needed. Prepares food items according to recipes. 

  • Ensures guests are served quickly courteously and efficiently. 

  • Ensures that team members are trained on products at the shop and can discuss the 

  • Be proactive within the team to anticipate needs prevent problems and maintain smooth operations

  • Help keep the coffee shop clean and beautiful space

  • Have clear and concise communication with the service and management team. 

  • Answer any questions that the guest may have concerning any items from the counter. 

  • Be a guide to the guest. 

  • Confirm that  items are always stocked in the shop.

  • Hourly Rate: $25.00 

Qualifications :

Required Qualifications

  • 1 year of previous supervisor experience.

  • Demonstrates the ability to lead by example communicate effectively and provide excellent customer service

  • Basic computer skills are required. 

  • Must have attention to detail the ability to multitask and be well organized.

  • Ability to excel in a fast-paced environment

  • Current Food Handlers Card

  • Team-oriented

  • Initiative & follow through

Preferred Qualifications

  • Needs to have previous hospitality experience. 

  • Education: Have a minimum of a high school diploma or equivalent.

Additional Information :

Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @Auberge and #AlwaysAuberge.

SRGA Resort LP is an Equal Opportunity Employer M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Remote Work :

No

Employment Type :

Full-time

Job Tags

Hourly pay, Full time, Local area, Remote work,

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