The house manager is a crucial member of the customer service team, leading the ushers in providing a phenomenal guest experience in the theatre. To apply, please send letter of interest and resume to info@MarriottTheatre.com. Responsibilities Provide outstanding customer service to our theatre guests Prepare weekly schedule of ushers Train and manage ushers Pre-show prep: programs and stuffers, signage and lobby TV checks Ensure smooth flow of patron seating and deal with any seating issues that may arise Coordinate with box office staff on seating holds and patron information Assist patrons with questions, accessibility needs and/or seating issues Communicate with stage management staff on nightly operations schedule (house opening, start of performance, late seating) Monitor lobby and bathroom cleanliness Monitor activity during performances Communicate and assist with security and emergency incidents Prepare House Manager reports Preferred experience High school diploma or equivalent Excellent communication skills and a proven commitment to exceptional customer service Flexible schedule, evenings and weekends required. Love of musical theatre a plus! Communication flow Pay Salaried at $844/week, averaging 32 hrs/wk - Benefits package includes health, dental, vision, 401k, paid time off, and life insurance #J-18808-Ljbffr The Marriott Theatre
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