Job Description

Job Description

Job Description

| VALET PARKING | POSITION DESCRIPTION

DEPARTMENT: Rooms, Front Desk
REPORTS TO: Director of Rooms
STATUS: Non-exempt

| JOB SUMMARY |

Our valet parking staff is responsible for providing attentive, courteous, safe and efficient service to all parking their cars while attending the Northport Hotel Restaurant.

| QUALIFICATION STANDARDS |

Education & Experience:
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Valid Drivers License
Enjoys seeking out and creating memorable experiences.
Shares the cultural belief that teamwork delivers results.
Loves to SMILE!

Physical requirements:
Ability to work required full time shift.
Light work - Exerting up to 15 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

General Requirements

Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with the Northport Hotel policies
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with the Northport Hotel standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to show initiative, including anticipating guest or operational needs.

| DUTIES & FUNCTIONS |

Fundamental Requirements
Greet and welcome all guests looking to park cars while attending the restaurant
Follow all safety procedures when operating a vehicle
Parking in designated parking spots
Retaining records for each car parked
Efficient and safe retrieval of guest cars
Maintain proper operation of the PBX phone console and ensure that all hotel standards are met (if applicable).
Have knowledge of emergency fire safety procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio (Relay) etiquette at all times when communicating with other employees.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

Job Tags

Full time, Shift work,

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