Job Description

Job Description

Vice President of Information Technology (VP of IT)

Vermont Federal Credit Union (VFCU)

Location: South Burlington, Vermont (onsite)

Reports to: Chief Information Officer (CIO)

Website: vermontfederal.org

Who We Are

Vermont Federal Credit Union is a community-rooted, mission-driven financial cooperative serving Vermonters statewide. We’re proud of our member-first culture, our commitment to innovation, and our focus on building modern digital banking experiences that make managing money simpler, safer, and more human.

The Opportunity

VFCU is seeking a strategic, hands-on Vice President of Information Technology to lead the next chapter of our technology evolution. This role is a key enterprise leader—partnering closely with the CIO and executive team to shape and deliver a multi-year technology roadmap that strengthens cybersecurity, modernizes infrastructure and systems, and elevates both member and employee experience.

If you’re energized by digital transformation, thrive in highly regulated environments, and want your work to matter in a community you can see and serve every day—this is your role .

What You’ll Lead

Strategic Technology Leadership

• Co-create and execute VFCU’s multi-year IT and digital transformation strategy aligned to organizational goals and member needs.
• Translate business priorities into clear technology roadmaps, initiatives, and budgets.
• Track emerging technologies and trends in credit unions/banking to recommend solutions that improve security, service, efficiency, or growth.

Technology Operations & Service Delivery

• Oversee day-to-day IT operations including infrastructure, networks, endpoints, productivity platforms, and member-facing systems.
• Ensure high availability and scalability of critical services like core banking integrations, digital banking platforms, and branch/contact-center technology.
• Drive strong IT service management practices and SLAs, with clear KPIs reported to executives and the board.

Cybersecurity, Risk & Compliance

• Lead enterprise cybersecurity posture: threat detection, IAM, vulnerability management, and security awareness.
• Ensure compliance with NCUA, GLBA, FFIEC, and other applicable standards.
• Own business continuity and disaster recovery planning/testing for IT systems.

Program & Project Leadership

• Sponsor and lead major cross-functional programs such as cloud modernization, digital banking enhancements, automation, data/analytics enablement, and system upgrades.
• Establish project governance, prioritization frameworks, and delivery standards to ensure predictable outcomes.
• Communicate progress, risks, and decisions clearly across stakeholders.

Vendor & Financial Management

• Manage strategic vendor and fintech partnerships across hardware, software, and managed services.
• Lead budgeting, forecasting, contract negotiations, and ROI discipline for technology investments.
• Ensure lifecycle management of applications and infrastructure.

People Leadership & Culture

• Lead, mentor, and develop IT managers and staff, building a high-performing, modern IT organization.
• Foster a service-oriented, member-centric IT culture that collaborates effectively across departments.
• Support recruiting and succession planning for long-term team strength.

What You Bring

Required Qualifications

• Bachelor’s degree in IT, Computer Science, MIS, or related field (or equivalent experience).
• 8–10+ years of progressive IT leadership experience, including teams, budgets, and enterprise systems.
• Demonstrated success leading modernization/digital transformation initiatives.
• Strong knowledge of cybersecurity, risk management, and compliance in regulated environments.
• Proven ability to manage complex vendor ecosystems and negotiate contracts.

Preferred Qualifications

• Master’s degree (MBA, MIS, Cybersecurity, or related).
• Financial services or credit union experience.
• Familiarity with core banking environments, digital banking platforms, fintech integrations, and APIs.
• Certifications such as CISSP, CISM, CRISC, ITIL, PMP, or cloud credentials.

What Success Looks Like

In your first 12–24 months, you will:

• Ensure reliable, secure, high-performing technology operations across branches, contact center, and digital channels.
• Reduce technology risk and measurably advance cybersecurity maturity year over year.
• Deliver roadmap initiatives on time and on budget with clear value realization.
• Improve member and staff experiences through modernized tools and platforms.
• Build a highly engaged IT team with strong retention and succession readiness.

Why Join VFCU?

• Mission with impact: Your leadership directly improves the financial lives of Vermonters.
• Transformation at scale: Lead modernization across infrastructure, platforms, and member-facing tech.
• Executive partnership: High visibility, strong collaboration, and board-level influence.
• Community and culture: Work with smart, kind people who care about doing the right thing.

To Apply:

Vermont Federal Credit Union has partnered with Dan Lyons from The Richards Group to guide this important search. To apply, send your resume and cover letter to dlyons@therichardsgrp.com , or reach out to Dan directly at 802-556-1167 with any questions. Applications, including a resume and cover letter, will be accepted until we have a strong candidate slate.

We are an equal opportunity employer and welcome applicants from all backgrounds.

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